Q1. Remy Natural Hair?
A: Testing by Burning- natural hair will show white smoke while burning and will turn to ash; Synthetic hair will show black smoke and will be a sticky ball after burning.

Q2: Do I Need To Pay Tax?
A: Not need to pay tax.

Q3: Can I Straighten /Style The Hair With Flatiron/Curler?
A: Yes, so you can straighten / style it with flatiron/curler. It is noteworthy that you need to pay attention to the time. Don’t Overtime.

Q4: How long does it last?
A: For hair of such high quality, it may last for more than one year under proper care and nurse. Use high quality shampoo and conditioners which will be able to make your hair soft and shiny. Try to use some gel and spray styling products to keep your hair in its style.

Q5. Return/Refund Policy?
A: For any Quality Problems, Please Contact us first and offer pictures to explain it within 7 days upon receiving your items. After we confirm, you can return the item back for a Full Refund.
Note: ITEMS MUST be in their ORIGINAL CONDITION.

Q6. What is the quality of the product?

A: Good quality, healthy texture, and no shedding. It looks quite full and abundant. Best choice if u want a thick and popular one. 

All authoritative certifications, ensure shopping safety and product quality.

All of our products come directly from suppliers, avoiding middlemen, without extra charges.

SHIPPING & RETURN& SERVICES

SERVICE:

※If you have any change of orders, please contact us for any difference before we ship it out. Length, texture, color, or part design can be changed if needed.

※If you’re not satisfied or have any questions about the hair you received, please contact us first so we can work with you asap. Follow the steps below for a return or exchange:
1. Email us with a brief description of why you'd like to return or exchange a product. Follow the instructions provided in the envelope that comes with your package.
2. All products must be shipped back in their original packaging and not have the WARRANTY TAG removed or a return/exchange will not be issued.
3. After we receive your package, allow up to 48 hours for your refund or exchange to be processed.

SHIPPING:

Orders will be shipped via express within 24-48 hours, usually, 7-15 working days to arrive. If you need other types of shipping methods, please contact us for more details.